Half the house goes dark or an outlet starts smelling hot, and the homeowner is calling electricians fast — miss it and they call the next one who picks up.
Pocket Funnel answers every call and text 24/7, qualifies the customer the way your best dispatcher would, and books the job into the software you already run — then reports the recovered revenue to your phone.
What's leaking, in Electrical numbers
Roughly a third of home-service calls come after hours, and within 5 minutes you're 100x more likely to reach a lead (MIT/InsideSales, 2007).
of inbound calls go unanswered
of calls arrive after hours
of voicemail callers just call the next company
A typical Electrical service call is worth about $300 (an after-hours call, closer to $500; a replacement, $1,500). Recover just one missed job a week and that's about $1,200/month back in your pocket — the kind of number the free audit estimates for your actual phone.
Illustration using industry-benchmark averages, not a promise. Tickets: HomeAdvisor (2025–2026) — service ~$300, panel ~$1,500. Emergency figure is a derived after-hours premium, not a cited benchmark. Leakage uses conservative cross-trade floors.
We triage Electrical calls the way you would
The front office knows the difference between an emergency and a routine job — because it's tuned to your trade, not a generic script.
- emergencyburning smell / sparks / hot outlet or panel
Safety first: tell them to stop using that circuit and, if there's smoke or a burning smell, to shut off the breaker (or leave and call 911 if it's active). Then dispatch the fastest tech. Do NOT diagnose over the phone.
- emergencytotal power loss (not a utility outage)
Confirm neighbors have power (rules out a utility outage). If it's just their home, it's likely the panel/main — same-day priority; get the address.
- urgentbreaker keeps tripping / partial outage
A repeatedly tripping breaker can signal an overload or fault — book within 24–48h and tell them not to keep resetting it.
- standardadd outlet / fixture / EV charger / panel quote
Schedule into the next standard window; note the scope so the tech arrives prepared.
Ready for your busy season
Summer AC/load season — panels stressed by heavy cooling load; push panel-capacity checks and EV-charger installs.
Holiday lighting + winter load — overloaded circuits and outages; promote safety checks and generator/standby interest.
Storm season — outages and surge damage drive urgent calls; lead with 24/7 response and whole-home surge protection.
A Lansing storm trips a panel at dinnertime and the fridge is off — Pocket Funnel answers after hours, confirms it's not a utility outage, and books the electrician before the homeowner scrolls to the next listing.
See what your Electrical phone is leaking.
Run the free leak audit for a monthly dollar figure, or book a demo and watch it answer a live call.